I met an old Client yesterday afternoon, we hadn’t had dealings with them for about 12 months then out of nowhere they asked for a meeting. We actually parted company 12 months ago with all sorts of accusations flying backwards and forwards mostly fed from the Marketing and & Accounts people. The folks who actually did the work understood all to well that the Client had been given a better offer from one of our competitors – so good luck and learn from the experience I say.
Since we parted company with them they have now integrated some of their bought-in services and are now a competitor themselves and they are doing well out of it – so again I say good luck and learn from the experience.
The key to their success is simple really; THEY DO WHAT THEY DO REALLY WELL AND STICK TO THE JOB!
A lesson to be learnt – so good luck and learn from the experience I say.
It seems however that all is not lost. Whilst our old Client have taken their business around a number of our competitors I always stayed in touch and always kept the communication going. No matter how I felt about not having their business I had to remind myself; THEY DO WHAT THEY DO REALLY WELL AND STICK TO THE JOB! – so good luck and I’ve learnt from the experience. As it would be though it seems we still have something to offer that they (at present) cannot do for themselves so we will quote for the work and hope that our professionalism wins the day.
Out Client learnt the lesson that THEY CAN DO FOR THEMSELVES BETTER THAN ANYBODY CAN DO FOR THEM.